Call us

CONTACT US - UNITED STATES INQUIRES ONLY.  IF YOU HAVE A QUESTION FOR OUR CANADIAN TEAM PLEASE CLICK HERE.  OUR CANADIAN TEAM WILL BE HAPPY TO ASSIST YOU.
De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.
Our Customer Service team is currently available Monday - Friday from 9:00 am - 8:00 pm ET.
CALL US
1-866-528-8323 for Automatic Espresso Machine
1-800-322-3848 for all other products
MAIL
De'Longhi America, Inc.
2 Park Way & Route 17 South, Suite 3A
Upper Saddle River, NJ 07458, USA
Attn: Customer Service
*Please note we can only assist US customers - if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details.
Parts & Accessories
To place an order for a part or accessory visit delonghi.encompass.com.
Warranty Information
De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. Click here for our warranty information by category.
Recalls & Corrective Actions
Please follow this link to see a list of the corrective actions and recalls.
CONSUMERS IN CANADA
1-888-335-6644
CONSUMERS IN MEXICO
1-800-DLONGHI (1-800-356-6444)
Partner Brands
BRAUN HOUSEHOLD
Call 1-888-977-3578 or visit the Braun Household Contact Us page
BRAUN Oral-B Electric Toothbrush inquiries
Call 1-800-566-7252
BRAUN Electric Shaver inquiries
Call 1-800-272-8611
EUROCHEF
Call 1-631-254-3434
Email: service@eurochefusa.com or visit the EUROCHEF USA Contact Us Page

NEPRESSO
1-800-562-1465 for the Original line