We are here to help you: M-F 9am-6pm & Sat 9am-12pm EST

Need Help Troubleshooting Your Product?

Self Service Options:

Product Guides & Manuals: https://www.delonghi.com/en-ca/manuals

Product Assistant Self -Service FAQs:https://www.delonghi.com/en-ca/faqs

CHAT WITH A LIVE EXPERT

Before contacting support, have the following information ready to speed up your solution.

• Product name
• Model number
• Proof of purchase receipts (date and place of purchase)
• Product Serial number
• Be ready for a one-way video call to show us your machine

Contact Delonghi

CHAT LIVE (click to chat bottom right of page)

EMAIL:https://www.delonghi.com/en-ca/contact-us

Parts & Accessories: To place an order for a part or accessory visit https://www.delonghispareparts.com/

Warranty Information: De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. Click here for our warranty information by category.

Recalls & Corrective Actions: Please follow this link to see a list of the corrective actions and recalls.

Partner Brands:

BRAUN HOUSEHOLD: Visit the Braun Household Contact Us page

Chat live: https://www.braunhousehold.com/en-ca

BRAUN Oral-B Electric Toothbrush inquiries:  Call 1-800-566-7252

BRAUN Electric Shaver inquiries:  Call 1-800-272-8611

NESPRESSO: 1-800-562-1465 for the Original line 1-877-964-6299 for Vertuo line